1. Introduction

Your privacy matters to us. At Eliune, we are committed to safeguarding your personal information while providing you with a seamless beauty shopping experience. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.

By using our website, you agree to the terms outlined in this policy.

2. Information We Collect

We collect two types of information to enhance your experience:

Personal Information (Provided by You)

• When You Make a Purchase – Name, email, phone number, billing/shipping address, and payment details.
• When You Contact Us – Email inquiries, customer service interactions, or feedback.
• When You Subscribe to Updates – Email for newsletters, promotions, and exclusive offers.

Automatic Information (Collected from Your Device)

• Browsing Data – IP address, browser type, device information, and referral links.
• Cookies & Tracking Technologies – To improve website functionality and enhance your shopping experience.

3. How We Use Your Information

• We use the information collected to:
• Process your orders and provide customer support.
• Improve our website and enhance user experience.
• Send personalized recommendations and promotions (with your consent).
• Ensure website security and prevent fraud.
  Comply with legal requirements.

4. How We Share Your Information

We do not sell your personal data. However, we may share your information in the following situations:

• Service Providers – Third-party partners help us process payments, fulfill orders, and optimize our website.
• Legal Requirements – If required by law or government authorities to protect Eliune and its customers.

All third-party partners are required to handle your information securely.

5. Protecting Your Information

We implement strict security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, while we take strong precautions, no method of online data transmission is 100% secure. Always protect your personal data when browsing online.

6. Your Privacy Choices

You have control over your data. Here’s what you can do:

• Modify or Delete Your Information – Contact us to update or request deletion of your data.
• Unsubscribe from Emails – Click “unsubscribe” in any marketing email to stop receiving promotional messages.
• Disable Cookies – Adjust browser settings to decline cookies (this may affect website functionality).

7. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences for a seamless shopping experience.
• Improve website speed and functionality.
• Provide relevant promotions and content.

You can manage cookie settings in your browser at any time.

8. Third-Party Links

Our website may contain links to third-party sites. Once you leave Eliune, we are not responsible for their privacy practices. Please review their policies before sharing personal information.

9. Children’s Privacy

Eliune does not knowingly collect information from children under the age of 13. If we discover we have received data from a minor, we will delete it immediately.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in regulations or business practices. Any updates will be posted on this page. Your continued use of our website means you accept these changes.

11. Contact Us

If you have any questions or requests regarding this policy, reach out to us at: 📧 Email:support@eliune.com