1. Introduction
Welcome to Eliune! These Terms and Conditions govern your use of our website and the purchase of our products. By browsing, shopping, or interacting with our website, you agree to these terms. If you do not agree, please refrain from using our services.
2. Using Our Website
You are welcome to explore and shop on our website, but you agree not to:
- Use our website for any unlawful or fraudulent purposes.
- Copy, distribute, or modify any part of our website content without our permission.
- Disrupt or interfere with the functionality of the website.
- Impersonate Eliune, its employees, or any other individual.
Violation of these terms may result in restricted access to our services.
3. Product Information & Availability
We strive to provide accurate descriptions and images of our products. However, variations in color and texture may occur due to differences in display settings and lighting. Product availability is subject to change, and we reserve the right to limit quantities or discontinue items at any time.
4. Orders & Payment
When placing an order, you confirm that:
- You are at least 18 years old or have parental/guardian consent.
- The payment details you provide are valid and belong to you.
We accept major credit cards and other secure payment options as listed at checkout. Your order is confirmed only after payment has been successfully processed. We reserve the right to cancel or refuse orders at our discretion.
5. Shipping & Delivery
We currently ship within the United States. Shipping fees and estimated delivery times are displayed at checkout. While we work with trusted carriers, unexpected delays may occur due to external factors beyond our control.
6. Returns & Refunds
Your satisfaction is our priority! If you are not completely happy with your purchase, you may return it for a refund or exchange, following our Return Policy guidelines. Please note that used or opened products may not be eligible for returns.
7. Limitation of Liability
To the fullest extent permitted by law, Eliune is not responsible for any:
- Indirect or consequential losses (such as lost profits, data loss, or emotional distress).
- Damages caused by unauthorized access to our website.
- Errors, interruptions, or viruses that may affect your browsing experience.
8. Intellectual Property
All content on this website, including text, graphics, product names, and images, belongs to Eliune and is protected by copyright and trademark laws. You may not copy, reproduce, or use any content without written permission.
9. User-Generated Content
If you share reviews, images, or testimonials featuring our products, you grant us permission to use your content for marketing purposes. However, we will never claim ownership of your personal photos or creative work.
10. Privacy & Security
We take your privacy seriously. Your personal information is handled in accordance with our Privacy Policy, ensuring that your data is protected and never sold to third parties.
11. Changes to Terms
Eliune reserves the right to update these Terms at any time. Any changes will be posted on this page, and continued use of our website signifies your acceptance of the updated Terms.
12. Contact Us
For any questions or concerns about these Terms, please reach out to us: 📧 Email:support@eliune.com